Comments on: The Bear Growls: Circus Circus Reno customer dis-service http://www.thebeargrowls.com/?p=360 Opinions and Commentary on the Gaming Industry Sat, 14 Aug 2010 16:47:22 -0700 hourly 1 http://wordpress.org/?v=3.0 By: the bear growls: circus circus reno customer dis-service | Reno Attractions! http://www.thebeargrowls.com/?p=360&cpage=1#comment-130 the bear growls: circus circus reno customer dis-service | Reno Attractions! Sat, 17 Oct 2009 01:46:03 +0000 http://www.thebeargrowls.com/?p=360#comment-130 [...] View original post here:  the bear growls: circus circus reno customer dis-service [...] [...] View original post here:  the bear growls: circus circus reno customer dis-service [...]

]]> By: FoolsGold http://www.thebeargrowls.com/?p=360&cpage=1#comment-115 FoolsGold Wed, 27 May 2009 17:00:21 +0000 http://www.thebeargrowls.com/?p=360#comment-115 That is a possibility too! The casino gains by advertising some sort of special reward but raises the hurdle so high that the annoying rigamarole to claim the reward saves them the money. It used to be such things as a sign out front saying "free key chain" and then a clerk at the window said the guy with the key chains will be back in 15 minutes. This ofcourse encouraged key-chain seekers to kill 15 minutes at the slot machines. Now I guess its more subtle. Just give them a long line at the Players Club desk. That is a possibility too!
The casino gains by advertising some sort of special reward but raises the hurdle so high that the annoying rigamarole to claim the reward saves them the money.

It used to be such things as a sign out front saying “free key chain” and then a clerk at the window said the guy with the key chains will be back in 15 minutes. This ofcourse encouraged key-chain seekers to kill 15 minutes at the slot machines. Now I guess its more subtle. Just give them a long line at the Players Club desk.

]]> By: DaveF http://www.thebeargrowls.com/?p=360&cpage=1#comment-114 DaveF Tue, 26 May 2009 02:53:35 +0000 http://www.thebeargrowls.com/?p=360#comment-114 Or, as I have seen with other places. You give people $150 instead of $50. BUT make it 5x more difficult to get. It looks like you are giving out more money but you actually give out less because people don't want to be bothered standing in line. But then people feel it's their fault. Odd, stupid but true. Or, as I have seen with other places. You give people $150 instead of $50. BUT make it 5x more difficult to get. It looks like you are giving out more money but you actually give out less because people don’t want to be bothered standing in line. But then people feel it’s their fault. Odd, stupid but true.

]]> By: FoolsGold http://www.thebeargrowls.com/?p=360&cpage=1#comment-113 FoolsGold Thu, 21 May 2009 00:44:33 +0000 http://www.thebeargrowls.com/?p=360#comment-113 Or perhaps such extreme actions are part of a campaign to depress the income statement a bit and freeze out a minority stockholder or something. There has to be a reason for gross stupidity and one reason is to make the bottom line look unattractive for awhile. Afterwards, you can stop making the lines long and the food overly salty and the lounge acts such losers. Or perhaps such extreme actions are part of a campaign to depress the income statement a bit and freeze out a minority stockholder or something. There has to be a reason for gross stupidity and one reason is to make the bottom line look unattractive for awhile. Afterwards, you can stop making the lines long and the food overly salty and the lounge acts such losers.

]]> By: FoolsGold http://www.thebeargrowls.com/?p=360&cpage=1#comment-112 FoolsGold Tue, 19 May 2009 17:38:19 +0000 http://www.thebeargrowls.com/?p=360#comment-112 Sometimes a "manager" is an idiot with no more brains than he had as a flunky. However, I think the situation you are dealing with is so absurd that what it boils down to is a campaign to drive the casino into bankruptcy. An asset play? A realization that all those Californians are now going to Indian casinos in California instead of making a lengthier trek to Reno? An obsessive focus on costs? More likely its just a realization tha the casino and its license are no longer something to be highly valued. Sometimes a “manager” is an idiot with no more brains than he had as a flunky. However, I think the situation you are dealing with is so absurd that what it boils down to is a campaign to drive the casino into bankruptcy. An asset play? A realization that all those Californians are now going to Indian casinos in California instead of making a lengthier trek to Reno? An obsessive focus on costs? More likely its just a realization tha the casino and its license are no longer something to be highly valued.

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