Photo credit: Las Vegas Sun
According to the latest news article, the dispute began over the customer apparently being denied a $30 refund. What stupidity. I am in no way defending the alleged shooter, but can’t casinos and their nightclub partners use common sense — EVER?
You have an angry drunk standing before you demanding his $30 back after he was in the venue only a short time. Just give him the money and let him go on his way. Sadly, this tragedy was likely entirely preventable, if just a tiny bit of common sense would have been used. Defuse a bad situation, don’t worsen it.
Training professional security guards is an ongoing concern for casinos and clubs in general, said Jeff Voyles, a gaming consultant and professor of casino management at UNLV. Turnover and training costs are high in security departments, said Voyles …
Ahh, yes, “training costs” — the costs of doing something the right way are simply too high. Instead, hire some moronic street thugs and call them “security officers.” Or, too often, hire a tired old belligerent ex-cop who forgets he no longer has the supposed authority to push people around, and call him “security manager.” Pathetic.
Frazier asked club security whether he could go in and preview the crowd before paying a $30 cover charge. Police said he decided to pay the cover and went inside but came out shortly afterward demanding a refund because the club wasn’t full.
Again, Las Vegas gets a black eye in nationwide headlines. And unfortunately, it is deserved.